My family of six came to bowl tonight and spent over a hundred dollars at this facility to sit around and wait for our balls to return to us for more than half of the time we have been here. Luckily I re-booked my party at Skate Country who actually helped me out with new invites and made the party special for everyone inconvenienced by the sudden change. When I complained I received a "Sorry theres nothing I can do." Ive told everyone I know what terrible business they have and will continue to encourage my friends with kids to have parties anywhere else. Two days before the party I get a call saying that theyd given my booked lanes to a bowling tournament and I need to either change the day or time of the party. Which I did, sent out invites to the kids.
I booked my daughters birthday party there and was told everything was good, to just make a deposit. We could have had a much better experience for 1/2 the money by driving 10 minutes down the road.
Miracle mile alley has bowling all day Sunday for 99 cents a game and 99 cents for shoes. Oh, the $7 bowling isnt supposed to start til 9 but obviously for certain people they give that price at 8.īad experience, false advertising, poor management, slow ball return and expensive. This alley is the closest to my house, but Id rather make the drive to Miracle Mile or River to go to those bowlig alleys then to ever go back here. This is interesting since I had a timer going, we started at 7 and it wasnt even 9.Īll in all a very bad experience. I went up to tell them our lane shut off early and was told they had "even added extra time to your lane". According to my timer we had 7.5 minutes left of our 2 hours. We bowled 3 games and were on second frame of 4th when the lane turned off. I bowled my two balls and the first ball didnt return until the next bowler was on her second ball. We eventually had to get extra balls as when we bowled our ball took too long to come back. While I was up there, the manager rang up several guys and they got "unlimited bowling and shoes for $5, its regularly $7." Wow, what a great deal, considering we paid so much more for so much less. As I mentioned earlier, several lanes were open including the two lanes to the other side of us where people had left. I was told we couldnt move lanes because they didnt have any available. However, when I cant bowl because they keep using my ball or I have to stop in the middle of a throw because the people next to me walk in my lane, it becomes very annoying. Got ice and went and asked if theyd move us. I went up and spoke to manager who told me to go back and theyd give me ice. I understand when places charge you for a cup, I get inventory. I am a paying adult who wants ice for her water. I asked if I could get some ice at least and was told "No, because the college kids sneak in beer".
I went up and requestd some ice water and was told I could not get any ice water after 8, "theres a water fountain over there". They had no bowling etiquette- they walked in our lane, they kept taking our balls and just being really rude. Then before trivia began they gave some people the lane next to us. They were putting people in every other lane (as it should be). Then Halloween music shut off and it was like a bowling alley on a Tuesday afternoon instead of a Halloween event. They put on Halloween music for 10 mins and finally a trivia question and then costume contest. This was supposed to begin at 6pm and it was now 7:30. Was told it would start when manager arrived. I started timer on my phone once lane turned on and began as they didnt have timer showing on the display like other alleys doĪfter 30 mins of bowling I went up and asked when Halloween music and trivia would begin. We got there and had issues setting up the lane and a guy came over and helped us. Two of our group cancelled and we were going to go elsewhere but they refused to refund the money, so we went. We tried to reserve a lane and were told we had to prepay for it to reserve. Was $40/lane for up to 6 people for 2 hours. Went bowling this evening for their Halloween costume and trivia bowling.
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